FAQ

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Post your  Questions, Concerns, & Suggestions Here

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Problem: The download page just keeps looping when I click download help!!

Solution: When you see download right click and open in new tab or window the download should start or download with jdownloader or IDM to avoid this problem.

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Problem: I paid but my account still says free!!

Solution:  Please contact Ugoupload for this matter

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Question: Why Jdownloader not working on ugoupload?

Solution: Jdownloader is working for ugoupload but not for hflix

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Question: How do I play Japanese Font Games?

Answer: http://forums.animesuki.com/showthread.php?t=60120

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Question: How do I use the on site private messaging system?

Answer: You only can use the system if you’re a subscriber ——–> Link

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Question: Why are old posts pictures & downloads not working?

Answer: During the site restart when that redirect malware was in my server I had to restart everything and the pictures got wiped.

Downloads should still work if not request a re-upload on the request box.

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Question: How do I redeem my Yen I earned or bought?

Answer: You can cash in your digital currency Here ———-> Link <—————

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Problem: I can’t see my comments

Answer: You have to wait 10 minutes in between your comments or they going to get deleted and if you keep doing it you account will be removed without notification.

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Question: How long does it take to get my yen points deposited into my account?

Answer: Up to 24 Hours, but make sure your email you put matches your email here for faster deposit.

 

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1,406 comments on “FAQ
  1. Rend says:

    Details expired = cyrus583

    thanks in advance

  2. techman3420 says:

    Details expired = techman3420

    just got ugupload premium.

  3. doublejon says:

    details expired = doublejon

  4. romaru says:

    Same routine, Mike. Account renewed =romaruu another month here I come~

  5. dvnguye3 says:

    Is there a way to favorite the comics and pictures from “Da Gallery?” I see the Add to Favorites star in the blog but that’s it.

  6. Cyberlight says:

    Hi Mike, It says that my user details have expired and I cant log in.

    UN: Cyberlight

  7. Kristian says:

    account expired = kristian, plz reopen/renew the account

  8. Djkyo24 says:

    account expired : djkyo24

  9. vietxmikey91 says:

    account expired = vietxmikey91
    Thanks mike!

  10. Dthehalfdragon says:

    Details expired username is Dthehalfdragon

    Thanks in advance

  11. Noshy says:

    Account expired, user name “noshy”
    Please help, thanks

  12. noshy says:

    Hi Mike,

    Thanks for enable my account again, but when i tryed to access my inbox, this is the message i get “You do not have sufficient permissions to access this page.”, i wanted to message you about 1 game i have to offer, please enable it so i can message you,

    Thanks,

    • YoungMike YoungMike says:

      I cannot you have to be a premium member on ugoupload for that you can always email me you can find my email on the dmca page.

  13. coud123 says:

    HI Mike,

    I have a question.

    When i arrive on your site cloudFlare activate and after that i can’t see any pictures on the site.
    What can i do for see the pictures ?

    Thks.

  14. Zwei999 says:

    username: Zwei999
    Account expired

    thanks

  15. lariandark says:

    Hello i got a little problem here i took a premium cause i realy liked the site and wanted to suuport it .
    Then after a while noticed i got logout of ugoupload after 30 min or so and had to login again each time one file download was done so loose another 5 min to add fly each time -_- was pissed but ok .
    Today i started to download a 8 file item and realized i had to login again after each single download O_o wtf ???
    So yeah i thout he maybe my premium expired or something ….. verified it no it’s not .
    Each single file require me to wait add fly then login then wait add fly again to download so that’s 16 add fly for a single product ????

    Realy i’m paying you a premium already and i don’t mind even paying more but not paying and taking me 30 min to Start (just to start nothing more) the download .

    So unless you get rid of addfly for premium i’m not giving you any money or suport (and i realy don’t mind) but not to paid and have to suffer 5-10 min for each single part download (and that’s for the first ones once there are one or two in download it get even slower)
    It was ok before when you woud stay loged in for a long time in ugoupload even the 30 min logout was bad but ok ….. but that realy ??

    What do you expect people to do they pay you for download and they have to suffer 5 min of crap for each single download ?

    • YoungMike YoungMike says:

      I assuming you mean 5 seconds on adf.ly well premium users don’t have to worry about that once this logging out error is fixed, and most people just use adblock I can barely understand everything you wrote so I hope I answered your questions I could understand.

  16. lariandark says:

    Well i’m not a native english speaker an never learned it .
    The 5 sec are anoying but that’s only if you download a single part if you have 8 to download each will use bandwitch slowing you down more and more.
    So once you have 4 file downloading,just loading the ugoupload page take about 30 sec … to be redirected to add fly then another redirect to login then another addfly and finaly download it to be logged out right after.

    Yesterday it took me 30 min to start the 8 part download for one single product.

    And i woudn’t mind paying 10$ more each month to get rid of add …

    As for adblock you asked not to use them (they don’t work on addfly anyway,at least the one i got) so if you coud make sure that at least premium user can stay logged in ugoupload longer it woud help a lot.

    • YoungMike YoungMike says:

      I told you the logout error is getting fixed its going to take some time to pinpoint the issue however. You can help make the site free if you don’t like adf.ly or anything like that donate to the patreon and if the top goal is met then the site will be faster have no ads and be completely free.

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