FAQ

Post your  Questions, Concerns, & Suggestions Here

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Problem: The download page just keeps looping when I click download help!!

Solution: When you see download right click and open in new tab or window the download should start or download with jdownloader or IDM to avoid this problem.

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Problem: I paid but my account still says free!!

Solution:  Please contact Ugoupload for this matter

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Question: Why Jdownloader not working on ugoupload?

Solution: Jdownloader is working for ugoupload but not for hflix

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Question: How do I play Japanese Font Games?

Answer: http://forums.animesuki.com/showthread.php?t=60120

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Question: How do I use the on site private messaging system?

Answer: You only can use the system if you’re a subscriber ——–> Link

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Question: Why are old posts pictures & downloads not working?

Answer: During the site restart when that redirect malware was in my server I had to restart everything and the pictures got wiped.

Downloads should still work if not request a re-upload on the request box.

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Question: How do I redeem my Yen I earned or bought?

Answer: You can cash in your digital currency Here ———-> Link <—————

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Problem: I can’t see my comments

Answer: You have to wait 10 minutes in between your comments or they going to get deleted and if you keep doing it you account will be removed without notification.

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Question: How long does it take to get my yen points deposited into my account?

Answer: Up to 24 Hours, but make sure your email you put matches your email here for faster deposit.

 

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1,480 comments on “FAQ
  1. v4vendeta says:

    Hey, payed my account recently. but it appears my user details expired. wondering if you could look into this. thanks

  2. Spfreak says:

    Hey Mike. My WP prompt has “Your user details have expired.” again. Thanks in advance.

  3. FooMaster says:

    Same as the guys above. Account not working just paid for too. Thanks Mike.

  4. Rend says:

    details expired = Cyrus583
    thx in advance :o

  5. Shipiggy says:

    username: shipiggy
    Account expired

    thanks

  6. mazinzilla says:

    Hi Mike, my details have expired.
    Username: Mazinzilla. Thank you.

  7. robert33 says:

    User Details Expired. Payed premium member, username robert33. Thanks in advance! :P

  8. Rend says:

    needin user details renewed id: Cyrus583 thanks in advance

  9. FooMaster says:

    Account still active on the DL site but not here?

  10. yuping says:

    user expired again, please reup

  11. japali says:

    Just upgraded my Ugoupload acc for 3 months but my account info on this site has expired. Care to look into it Mike?

  12. kenzman9076 says:

    ERROR: Your user details have expired! Please re-activate so I can re-up! Thanks Mike and Murry Axe-mas!

  13. Gats says:

    Hey Mike, just purchased the 3-month but on the site it says my account is not premium but when I go to account settings it says “paid user” Have receipt in email as well.

  14. marksmen says:

    I extended my account but it says login details expired please fix

  15. chrisgv91 says:

    hey mike, just renewed my account,

    user: chrisgv91

  16. robert33 says:

    My login has expired and I’m a paid user. Please re-activate my account (robert33) at your convenience. Thank you.

  17. Rend says:

    Account details expired ID Cyrus583

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